Refund Policy

Paid plans are billed monthly in advance. Your subscription renews automatically each month until it is cancelled.

The 2.5% customer transaction fee is charged to the customer at checkout, not to the venue. It is separate from the monthly subscription and is not part of the amount you are billed for your plan.

You can cancel at any time. Your plan stays active until the end of the current billing period, and you will not be charged again after that.

[Describe when refunds are available — for example, whether a partly used month is refunded, and any circumstances in which fees are non-refundable.]

Where a refund is approved, it is issued to the original payment method.

If a payment fails, we may suspend access until it is resolved. Please contact us before raising a dispute with your bank or card issuer so we have the chance to put things right.

We may update this policy from time to time. When we do, we will change the “last updated” date shown above.

If you have questions about billing, please reach out through our contact page.